Privacy Policy
Last updated: January 2026
1. Introduction
At NewFollowers, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes username or similar identifier.
- Contact Data: includes email address.
- Technical Data: includes IP address, browser type and version, time zone setting and location.
- Transaction Data: includes details about payments and the services you have purchased from us.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To process your orders and provide our services.
- To improve our website and customer experience.
- To communicate with you regarding your account or orders.
- To process payments through our payment providers.
4. Payment Processing & Third Parties
We use third-party payment processors to handle your payments securely:
- Stripe: When you pay via credit/debit card, your payment information is collected and processed directly by Stripe. We do not have access to your full card details. Stripe's privacy policy: stripe.com/privacy
- PayPal: When you pay via PayPal, your payment is processed by PayPal. PayPal's privacy policy: paypal.com/privacy
These processors may collect: your name, email, billing address, and payment card details. This data is processed in accordance with their respective privacy policies.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We never ask for your social media passwords. All payment transactions are encrypted using SSL/TLS technology.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Order data is retained for 2 years for accounting purposes.
7. Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request transfer of your personal data
8. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at support@newfollowers.net.